© Copyright 2005 ENER·G Efficiency Plc
Copyright and trademark
Copyright in this web site is owned by or licensed to ENER·G Efficiency Plc,
unless stated to the contrary. Reproduction is limited to the downloading to a
local hard disk for your personal use. The content of the web site may not be
copied or otherwise incorporated into or stored in any other web site,
electronic retrieval system, publication or other work in any form without the
prior written consent of ENER·G Efficiency Plc.
The ENER·G logo is a trademark of ENER·G PLC. You may not use this mark without
our written permission.
Data protection and privacy policy
ENER·G Efficiency Plc, will process any personal information you provide to this
site. We have the relevant registrations in the United Kingdom under the Data
Protection Act 1998. We will comply with the provisions of this Act, including
in relation to the security of any personal information which we ask you to
provide to us. We endeavour to take all reasonable steps to protect your
personal information. However we cannot guarantee the security of data you
disclose online over the internet. You should note that this web site is not
encrypted and could be intercepted by third parties or electronically delivered
to parties other than us.
You understand that we may use your personal details if you register as a user
of the services provided by ENER·G Efficiency Plc or use the saveenergyonline
web site generally for the purposes which we describe in this policy. The
purpose of this statement is to set out how your personal information will be
used by ENER·G Efficiency Plc.
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When you use this site you may be asked to provide certain information such as
your contact details or other information relating to services you have with
us. We will store this data and hold it on computers or otherwise. We will use
this data to provide you with the services or information you have requested
and for other purposes which we set out in this policy.
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Information that you provide or that is obtained by ENER·G Efficiency Plc or
kept in our customer records, will be shared within ENER·G Efficiency Plc and
the companies in the group from time to time of which we are a member to help
us understand your relationship and to inform you of products and services
across the whole of the group, and to effectively administer your overall
relationship with us. We will also use this information for assessment and
analysis (e.g. market, customer and product analysis) to enable us to review,
develop and improve the services which our group offers and to understand and
select products and services which we think, from the information we have about
you, will interest you.
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We may also give information about you as follows:
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to employees of the group to administer any accounts, products and services
provided to you by the group now or in the future;
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to people and companies who act for us or supply services to us, such as
companies managing this site, or assisting with our accounts and products;
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to collection agencies, lawyers, local authorities and other relevant third
parties to help us trace and collect debts on your accounts;
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to anyone to whom we transfer or may transfer our rights and/or duties under
our agreement with you;
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if we have a duty to do so or if the law allows us to do so;
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to the police and other law enforcement agencies investigating criminal
offences if we are satisfied of the circumstances surrounding the request.
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In order that we can monitor and improve the site, we may gather certain
information about your use, including details of your domain name and IP
address, operating system, browser, version and the web site that you visited
prior to our site. New technologies are emerging on the internet that help us
to deliver customised visitor experiences. In particular, there is a technology
called "cookies" which may be used by us to provide you with customised
information from our web site. A cookie is an element of data that a web site
can send to your browser, which may then store it on your system. Cookies allow
us to understand who has seen which pages and advertisements, to determine how
frequently particular pages are visited and to determine the most popular areas
of our web site. We may use cookies so that we can give you a better experience
when you return to our web site. Most web browsers automatically accept
cookies. You do not have to accept cookies. If you would prefer for us not to
use cookies, you can set your browser to reject cookies or to let you know of a
cookie before it is placed on your computer. Information about cookies and how
to reject them can be found from the Information Advertising Bureau at
www.allaboutcookies.org.
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We may supplement the information that you provide to us with information that
we receive from third parties.
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You have the right to see information about personal data (as defined in the
Data Protection Act) we keep about you in accordance with that Act, upon
written request and payment of a fee. If you are concerned that any of the
information we hold on you is incorrect, or have any queries about our privacy
policy, please contact us at em@energ.co.uk
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Please be aware that this policy applies only to
www.saveenergyonline.co.uk. This site may link to other web sites
that may be accessed through our site. We are not responsible for the data
policies or procedures or the content of linked non-ENER·G Efficiency Plc web
sites.
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In the course of undertaking the activities specified in this privacy policy we
may transfer data outside the European Economic Area to countries which do not
have data protection laws or to countries where your privacy and other
fundamental rights will not be protected as extensively as in the United
Kingdom. If this is the case, we will take steps to ensure that your personal
data is given a similar level of protection to that which you have within the
United Kingdom. By accepting our services, you give your consent to us making
such transfers.
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